Welcome to the website of Cambridge Global Intelligence (“CGI”, “we”, “us”, or “our”). By accessing or using our website (the “Site”), you agree to comply with and be bound by the following Terms of Use. Please read them carefully. If you do not agree to these terms, you must not use the Site.

This section also sets out Terms and Conditions for CGI's Service Agreement with You if You are using CGI's Enhanced Due Diligence Research and Report Services (HOT, ACE, ARM & CXR Reports). For ease of reference Section 11 sets out these terms. 
 

1. Use of the Site

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws or regulations.
• Attempt to gain unauthorized access to any portion of the Site or any systems or networks connected to the Site.
• Use any automated means to access the Site or collect data without our prior written consent.
• Transmit any viruses, malware, or other harmful code.

2. Intellectual Property

All content on the Site, including text, graphics, logos, images, audio clips, and software, is the property of CGI or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

3. User Submissions

If you submit any content, feedback, or data to the Site, you grant CGI a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute such content for any purpose. You represent and warrant that you have the right to grant this license and that your submissions do not violate any third-party rights.

4. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

5. Disclaimers

The Site and its content are provided “as is” without warranties of any kind, either express or implied. CGI does not warrant that the Site will be error-free, uninterrupted, or free of viruses or other harmful components. We disclaim all liability for any inaccuracies or omissions in the content.

6. Limitation of Liability

To the fullest extent permitted by law, CGI shall not be liable for any damages arising out of or related to your use of the Site, including but not limited to direct, indirect, incidental, consequential, or punitive damages.

7. Third-Party Links

The Site may contain links to third-party websites. These links are provided for your convenience only. CGI does not endorse or control these sites and is not responsible for their content or practices.

8. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England.

10. Contact Us

If you have any questions about these Terms, please contact us on our contact form.

11. Service Agreement for Enhanced Due Diligence Research and Report Services 23/03/26

Please read carefully, this is the agreement You enter into with Cambridge Global Intelligence Ltd (CGI) when using our Enhanced Due Diligence Research and Report Services, (HOT, ACE, ARM & CXR Reports). These are our terms and conditions. Please ensure You have the authority to enter into this agreement. If You are not in agreement with any of CGI terms and conditions as set out in this agreement do NOT use our services. You and CGI will also be referred to as a “Party or Parties”.

By requesting or using our services You are expressly agreeing to the terms and conditions set out in this agreement which CGI can amend at anytime without notice to You. When we make updates to the terms and conditions, CGI will update the date at the top of this section. By using the CGI website or requesting Research and Reports after a new version of the terms and conditions has been posted, You agree to the terms of such new version.

CGI shall conduct Research and provide the Reports to You in accordance with this Agreement. 

Requests for Reports shall be submitted by You via email or through the CGI website.

You shall provide CGI with all reasonable information, guidance, and assistance required to deliver the Services.

You agree that CGI can use Your contact details to achieve delivery of our services  and we may use Your contact details to send You service updates, product information, and marketing offers. You may opt out of receiving marketing communications at any time just let us know on our contact form. We may share your information with companies that assist in delivering a service to You. We do not sell Your information to other parties.

Required Information: You warrant the research You require is for a lawful purpose and is for either due diligence or controlling risk. You must state your reason for the research and the objective of the research to the satisfaction of CGI. CGI will always maintain the right not to conduct research or publish its research. If CGI exercises it right not to conduct research or publish its research it is not obliged to give any reason whatsoever for that decision. To engage in the research You will supply to CGI the full details of the intended research subject. Dependent upon the type of Research, to include but not limited to, name of the company, registered jurisdiction or place of incorporation. Name of person, nationality, combined with one of the following, date of birth &/or email address. Although CGI can conduct research with minimum information, You should endeavour to supply as much known information about the subject to assist CGI ensure extensive and accurate research. CGI has the right to ask You for clarification of the intended subject to be researched if required. Awaiting clarification will reset the delivery times of the report to when the clarification is received.

Upon receipt of a request for a Report and upon full payment, CGI shall deliver via email or to your client portal the Report within 10 Working Days from the time of payment.

You shall provide CGI with the designated email address for receipt of Reports. The Report shall be delivered to the email address as supplied by You or uploaded to your client account. If You do not designate an email address, CGI will assume the designated email address is the one from which Your request for CGI services was received.

Delivery is deemed complete once the email containing the Report has been sent by CGI to Your designated email address or uploaded to your client portal.  

If a request for a Report is received after 12:00pm (UK), the Working Day period shall begin on the following Working Day. A Working day is Monday to Friday 9am to 5pm, excluding bank holidays.

CGI shall not be liable for delays or failures caused by third parties or force majeure events and will endeavour to supply the report as soon as practicably possible.

The (ACE) Accountable Conduct Exposure Report will seek to contain the following; overview, key findings & risk, leadership & management issues, workplace culture & labour practices, discrimination & inclusion concerns, governance failures, financial stress, environmental & supply chain concerns, reputational damage & legal risks, consumer complaints & product issues, positive developments & mitigation efforts, risk assessment matrix, recommendations, primary sources and conclusions.

The (HOT) Hidden Ownership Trace Report will seek to contain the following; overview, key findings & risk, UBO analysis, ownership network structure, key relationships, sanctions & enforcement, compliance recommendations & actions, primary sources and conclusions.

The (ARM) Adverse Reputational Mapping Report will seek to contain the following; overview, key findings & risk, key relationships, sanctions & legal status, compliance recommendations & actions, primary sources and conclusions.

The (CXR) Cyber Exposure Report will seek to contain the following; overview, key findings & risk, data sanctions & enforcement, digital & technical foot print, threat intelligence, dark web & criminal forums, targeting history, brand impersonations and phishing, third party risk, executives credential exposure, sector risk profile, recommendations & actions, primary sources and conclusions.

Additional copies of reports will incur a fee.

Once CGI has received Your request for our services no refunds shall be provided.

CGI grants You a non‑exclusive, non‑transferable licence for internal lawful use of the Reports only. The Reports are produced to help You manage risk and due diligence, You are not permitted to sell, attempt to sell, give, lend, share, publish, create derivative works, adapt, or modify the Reports or use extracts or summaries of the Reports to third parties. You are permitted to share the Reports with clients who requested Your services for this information.

CGI retains all copyright and intellectual property rights in the Reports.

Every commercially reasonable effort will be undertaken to achieve the purpose of the Report. There is no guarantee that content will be present & accessible to the research team via OSINT. Therefore the information each Report seeks to contain may not be in the report. CGI cannot guarantee that it’s research or report will lead to any particular result or outcome. Subject to this limitation CGI shall make all commercially reasonable efforts to ensure that the reports are accurate. It cannot be guaranteed that deliberately placed false or misleading information could be collected and may form content. Steps are taken to disclose the source of all information. The research will always be undertaken for the purpose requested. A lack of information or content in the Report cannot be taken as an indication that research has not been undertaken and is not a basis for a refund or credit. A lack of content is also useful for understanding risk. Content and layout may differ in the Reports dependent upon findings from the research.

CGI guarantees the information replicated from Open Sources is an accurate representation of the information gathered from the Open Sources. Online research tools and AI form part of the information gathering process, CGI guarantees all analysis, grading, opinions, conclusions, recommendations, warnings and report construction and content are carried out by a human. CGI shall make reasonable efforts to correct errors or omissions within 48 hours of receiving written notice from You.

You shall hold harmless, indemnify and keep indemnified CGI against all losses, damages, liabilities, costs and expenses (including reasonable legal fees) arising out of or in connection with any third‑party claim relating to Your use or Your clients use of the Report, including use by a third party to whom the Report was disclosed against this agreement, which is not limited to but includes defamation. You are solely responsible for responding to any third-party claims regarding use of the Report by You or Your clients, or a third party to whom the Report was disclosed against this agreement. 

You agree CGI's total liability shall be limited to the purchase price of services You purchased from CGI in the most recent 12 month period.

Data Protection

Compliance with Law; Each Party shall comply with all applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.

Purpose of Data Sharing Personal; data may be shared between the Parties solely for the purpose of:

• preparing, delivering, and reviewing Reports;
• enabling the Parties to fulfil their obligations under this Agreement;
• internal risk management and due diligence
• assisting clients internal risk management and due diligence

Lawful Basis; Each Party warrants that it has a lawful basis for sharing any personal data under this Agreement.

Security Measures; Each Party shall implement appropriate technical and organisational measures to ensure the security, confidentiality, and integrity of personal data shared under this Agreement.

Restrictions on Onward Sharing; The Client may only pass on Reports to third parties (clients) where the Client is satisfied that the receiving party:

• complies with applicable data protection laws;
• will process personal data only for lawful and legitimate purposes;
• will not further share beyond their clients or misuse personal data contained in the Reports.

 Data Subject Rights; Each Party shall assist the other, where reasonably required, in responding to data subject requests, regulatory inquiries, or lawful disclosure obligations.

 Breach Notification; Each Party shall immediately notify the other Party of:

• any actual or suspected personal data breach;
• any legal action, regulatory warning, or complaint relating to personal data shared under this Agreement.

Indemnity Each Party; shall indemnify the other for any losses, claims, or liabilities arising from its breach of applicable data protection law.

Retention and Deletion Personal; data shall be retained only for as long as necessary to fulfil the purposes of this Agreement or to comply with legal obligations. Thereafter, it shall be securely deleted or anonymised.

We get along with our clients and do not foresee why we would be in disagreement. If in the unlikely event there is a dispute both parties agree to enter into communication, in good faith to resolve the disagreement. This period of communication to resolve the disagreement should be for at least thirty (30) Working Days. If the dispute is not resolved within thirty (30) Working Days then the Parties will use a recognised mediator paid for equally by both parties. If the dispute is not resolved within thirty (30) Working Days after the appointment of a mediator, either party may commence court proceedings. All negotiations, discussions, documents, and disclosures made during the dispute resolution process are confidential and made on a without-prejudice basis. They may not be used in any subsequent legal proceedings except as required by law.

All rights not expressly granted to the Client under this Agreement are reserved by the CGI.

This Agreement shall be governed by and construed in accordance with the laws of England and Wales. The Parties submit to the exclusive jurisdiction of the courts of England and Wales.